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Patient-Centered Medical Home

Jan. 11, 2017

CFH receives top-level recognition for quality care

JACKSON, MI – The Center for Family Health’s main facility in downtown Jackson has earned a top-level rating for high-quality, patient-centered care from a national leader in health-care accreditation.

The National Committee for Quality Assurance (NCQA), a private, non-profit organization dedicated to improving the quality of American health care, named the Center a Patient-Centered Medical Home at Level 3, the highest recognition possible.

The Patient-Centered Medical Home is a model of primary care that puts patients first with high standards of access, teamwork, and technology.  Research shows patient-centered care can improve quality, lower costs, and provide a better experience for both patients and clinicians.

Recognition by the NCQA means the Center for Family Health meets those standards at the highest level.

“I am proud to work at a place that gives high-quality care, and now we have the recognition to prove it,” said Kim Hinkle, Quality Improvement Director for the Center for Family Health.

NCQA standards for Patient-Centered Medical Homes align with principles established with the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics, and the American Osteopathic Association.

“This recognition shows how hard our staff has worked to achieve this quality measure,” said Dr. Sharon Rouse, Chief Medical Officer for the Center for Family Health.

“The designation of Patient-Centered Medical Home at Level 3 highlights our commitment to working with our patients to ensure they are able to receive timely, high-quality medical care. This ensures that we have the practices in place that will help our patients coordinate their care.”

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