Billing and Insurance

We have staff available to meet with you and determine which health-care coverage program best meets your individual needs. Our enrollment staff offers application assistance for the following programs:

Enrollment experts also can help you enroll into other, specialized programs:
If you do not find a health-care plan or if you have high co-pays or deductibles, enrollment staff can help you enroll in:
Enrollment Frequently Asked Questions

To speed up the enrollment process, bring Social Security numbers for everyone in your household and proof of your household’s monthly income.
Our enrollment experts are located on the first floor of the downtown location at 505 N. Jackson St.
  • Hours: 8 a.m. to 5 p.m. Monday-Friday
  • Phone: 517-748-5500

Insurance Billing

We will bill all insurance plans on your behalf. You are responsible for any amount that your insurance does not cover. If you are unable to afford your deductible or co-pay, our Financial Service Advocates may be able to help you.

In order for us to collect payment from your insurance, please make sure you present an up-to-date insurance card at each visit. Also, provide any changes in your address, phone number, employer, or primary-care physician.

If you have questions about what your insurance covers, pre-authorizations, or if the Center for Family Health is participating or “In Network,” you should contact your insurance company. Its employees are the experts on your policy.

Patient Accounts is located on the first floor of the downtown location at 505 N. Jackson Street.

Patient Accounts Frequently Asked Questions

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