Patient-Centered Medical Home

What is patient-centered care?

A patient-centered medical home is a partnership between the patient and his/her health-care team. It puts the patient at the center of the health-care system to provide care that is consistent, accessible, coordinated and compassionate.

The Center for Family Health believes patient-centered care is important to our commitment to improve health care for all.

What can I expect from my patient-centered medical home?

You will be asked to choose your primary-care provider from our team of physicians, family-medicine residents, nurse practitioners and physician assistants. This guarantees that you are seeing someone you trust and feel comfortable talking with about your health.

Your provider will ask what you want to improve about your health to set your goal.

You and your provider will go over your plan of care – a plan you feel able to follow.

Your provider may ask you to have blood tests before your visit so the two of you can discuss the results at your appointment.

What are my rights as a patient?

You have the right to:

What are my responsibilities as a patient? 

You have the responsibility to:

What about Confidentiality?

We understand that information about you and your health care is personal. We are committed to protecting your health information. We create a record of the care and services you receive from us. We need this record to provide you with quality care and to comply with certain legal requirements. This confidentiality applies to all of the records of your care generated by our community health center, whether made by your personal doctor or others working in this center. In the course of providing care, patient information may be shared with other providers who are involved in the patient’s care, as appropriate.

We are required by law to:

A full copy of our notice of primary practice, in English or Spanish, is given to each patient at the first visit or any time he or she requests it. 

In This Section

Go Back to Patients

Click here for a copy of the Patient Rights and Responsibilities, including privacy information, that is distributed to patients.